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Out-of-hours and weekend repair service for stations other than those noted in 5. For the on-premise solution: Are isolation transformers required? The Contractor shall explain, in detail, how it shall accomplish this.

The contract shall provide a robust system that can produce various iterations of the data mic and produce customizable reports that meet DOC requirement for numerous situations related to security and investigations, as well as evaluation and planning. The experience MCr has gained though the management of these contracts has allowed MCr to build a very detailed Contract Cost Schedule. Mean time to repair is located in 2.

Monthly Detailed Financial Reports: The Contractor wifl provide the forum agenda, lecturer staff, training materials, demonstration, presentation, nci. Mer has read, understands and will comply. The figures below depict the MCl Site Monitor tool’s screen shots. LPayphone and Inmate Telephone Services. If so, please describe: Test and turn-up system- Gro’up 3: Monitoring is undetectable by the calling or called parties.

Prison Phone Justice

The contractor shall be solely responsible for the compatibility, of the proposed service and equipment with any and all 81002a and facilities as provided by the LEC and all other common carriers to meet the requirements of these specifications.

Corrnnonwealth and upon mutual agreement ofMCI. The report can be obtained by entering the minimum calls threshold, type of call collect, debit, or bothWhen an alerted call occurs, the call is.


Simply select the call to listen to, and with the click of a button, you are momtoring that call. Second, On-line context specific help is coded in the software. Begin installation – Group 4: SNITCH will allow each ”’hot number” to be’ associated with a notification telephone’ number 8102w alternate number. It is also submitted with some vehemence that fresh deficiencies have been pointed out in the impugned order of MCI, which were not pointed out in the earlier orders and the Petitioner had no opportunity to deal with the same.

Mer has read, understands and will comply. The Focus ITS will be built to the specifications required for each facility and wilL have a burn in period. Monthly gross revenue generated by each telephone by sent-paid and non sent-paid categories, summarized by location. Reference Attachment 3 for locations. Displays inmates who have called the same telephone.

The inmate call control system, inmate telephones, and associated hardware, software, and wiring materials willbe delivered to the four 4 Group 2 facilities. This application measures and reports daily performance levels, such as the number of.

For each security level, the access capabilities can be set for each feature, as indicated by the radio button. The cleaning will be noted within a maintenance log sheet and provided to the P A DOC at the end of each quarter. Mel’s project manager will schedule weekly conference calls, 81102a the life ofthe contract, to include 8102aa teleconference bridge for all parties’ access. Exemplifying MCl’s Total Quality Management mission, installed system performance is periodically monitored and evaluated for possible pJ: In order to resolve the problem, it may.

The control unit shall immediately display visual alarms and sound audible alarms when any system malfunction is detected. Maintenance Liquidated Damage Major and Minor.

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Each of the Technicians will be provided with,the spare parts and tools necessary to accomplish virtually any system repair. The DOC jci also choose to control a group of phones’ calling hours, such as the infirmary.


Telephone Numbers Listed in More than One Account Provides the telephone numbers that are on more that one inmate’s list of numbers allowed to be dialed. Most training will be workstation based. System C shall be integrated with System B so that call nci records are easily and.

See Attachment 12 for the content and format of information required.

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In addition, an uninterrupted power supply will be configured into each’ system providing power for up to four 4 ‘hours of continuous power to the servers and the workstation should commercial power be lost. In our opimon, a successful installation is not complete until those who use it are comfortable with day-to-day operations. In addition, each system is polled nightly through an automated process. Site DOC user training: The flfth and fmal source 88102a training-is VAC’s Tec1mical Assistance Center which is staffed with live technical reps that can assist the DOC with any question, kci hours a day, 7 days a week, days a year as well as the MCr Help Desk in Albany, NY which is available 24 x 7 to offer assistance.

Maximum cable distance allowable between system controller and most distant inmate station: The multi-channel recorder is replaced by a state of the art digitally recorder that is built within the Focus server that is maintained on a RAJD-5 Array mass’ storage unit.

The purpose, of this meeting will be to discuss additional ITS system’testing activities if required and DOC system acceptance. Has a single grounding point to eliminate the danger of, ‘ ground potential difference that exists when AC and telephone lines are protected separately.